FAQ

Are your products legal?

Yes, our products are legal as they are derived from hemp and contain less than 0.3% THC, in compliance with the legal requirements of the United States. We prioritize sourcing from reputable manufacturers who adhere to strict quality and regulatory standards.

How do I place an order?

To place an order, simply browse our shop and add the desired products to your cart. Once you have finished selecting your items, proceed to the checkout page. Fill in the necessary details, select your preferred payment option, and place your order. Follow the payment instructions provided to complete your purchase.

What payment options do you accept?

We accept several payment options, including Bitcoin (with a 10% discount), Cash App, PayPal, Venmo, and Zelle. After placing your order, please contact our support team via email to receive the account details for your preferred payment option. Once the payment is made, kindly provide proof of payment for verification.

What is your refunds policy?

We offer a 14-day refund policy. If you are not satisfied with your purchase, please contact our support team within 14 days of receiving your order to initiate the return process. Please note that all refund requests require prior approval from our team. Once approved, we will provide you with instructions on how to return the product for a refund.

Where do you ship to? What is the delivery period?

We offer worldwide shipping. Our domestic delivery period is typically 2-3 business days, while international delivery takes approximately 3-5 business days. Please note that delivery times may vary depending on your location and any customs processes in your country.

How much does shipping cost?

For domestic orders, we charge a flat shipping fee of $5. For international orders, the shipping fee is $8. However, we offer free shipping for orders above $250.

How are the products shipped? Is the packaging discreet?

We understand the importance of privacy. All our shipments are discreetly packaged to ensure your privacy and maintain confidentiality. Each package is carefully sealed and does not reveal any information about its contents. Additionally, we provide tracking information so you can monitor the progress of your shipment.

Is there a minimum order requirement?

Yes, we have a minimum order requirement of $150. This helps us ensure that we can efficiently process and fulfill orders while maintaining quality service for all our customers.

How soon will my order be processed?

We strive to process and ship orders on the same day once payment is confirmed. However, please note that processing times may vary depending on order volume and payment verification.

Do you offer wholesale or bulk ordering options?

Yes, we offer wholesale and bulk ordering options for qualified businesses and individuals. For more information on wholesale pricing and requirements, please contact our support team via email.

If you have any additional questions or need further assistance, please don’t hesitate to reach out to our friendly customer support team at support@cakecarts-disposable.com. We are here to help and ensure your experience with Cake Cart Disposable is exceptional.